Service Disclaimer
What NinePane can control, what remains the subscriber's responsibility, and what may depend on TikTok, the device, browser, or network.
1. Pre-launch software
The current website is a technical preview. Product demonstrations, planned features, prices, interface concepts, and availability may change before subscriptions are accepted.
2. Accounts and verification
Subscribers must create and maintain their own legitimate email and TikTok accounts. NinePane cannot guarantee login success, remembered sessions, account recovery, verification approval, or freedom from temporary sign-in limits.
3. Loading and pane recovery
Opening multiple panes at once may increase device, memory, browser, network, and third-party service load. NinePane may stagger pane starts and offer individual retry controls, but it cannot guarantee that all selected panes will load simultaneously or remain available without interruption.
4. Networks and IP addresses
NinePane does not automatically assign a different IP address to every pane and does not provide IP rotation or identity-disguising tools. Subscribers are responsible for their network and for complying with third-party security policies.
5. Comments and replies
Comment and reply assistance can misread usernames, badges, fan-club labels, gifts, screen text, language, battle states, or activity events. Duplicate protection and cooldowns reduce repetition but cannot guarantee perfect detection. Subscribers must monitor their accounts and remain responsible for every message sent.
6. Third-party changes
TikTok and other providers may change page layouts, browser behavior, authentication, limits, interfaces, or policies at any time. These changes can temporarily or permanently affect NinePane features without advance notice.
7. Troubleshooting and evidence
NinePane will provide detailed issue descriptions and reasonable resolution steps when a subscriber reports a problem. A technical refund request requires safe video evidence as described in the Billing, Cancellation & Refund Policy. Cancellation alone never requires evidence.
8. Legal rights
This disclaimer does not exclude warranties, remedies, refunds, or other rights that cannot be limited under applicable law.